This is the fourth installment of the PESO model series—and it's time to discuss shared media.
In case you've missed any part of this series, you can find them at the bottom of the page:
FOMO is Not the Deciding Factor
It seems like every day brings with it a new social media channel or trending meme. Have you started using Instagram hashtag followings yet? What’s with the Snapchat hot dog craze? And, seriously, Facebook is re-launching the “poke” feature?
It’s tough to keep up. Every day there is something new and fun and cool that other people are doing on social media, leaving you with a sense of FOMO.
We all get FOMO, but it’s a terrible way to decide how to spend your time on social media and to allocate your content budget. Instead, you need to “fish where there are fish.” In social media terms, that means to be where your audience and community already talk about you, your competitors, and industry topics, and engaging with them there.
Where Do Your Prospects Hang Out?
So how do you know which social channels your customers and prospects use?
Here are a few foolproof ways to find out:
Search. Take your top 10 keywords and search for them on Google and through a social listening tool such as BuzzSumo. Where do conversations around those topics occur? Look for specific social media responses that turn up, community sites, news articles, and blogs.
Analyze. Log into Google Analytics and look at your referral report. Which social channels send you the most traffic?
Survey. Conduct an audience survey and ask them to share where they get their information online and which social channels they use.
Conversation. Slip a simple question about social media channel usage into your next conversation, and ask your customer success team to do so, as well.
Once you know where your audience hangs out online, you can start to engage with them and build relationships. In the course of those conversations, you can use unique URLs to understand what those visitors are doing on your site once they get there.
Over time, you’ll be able to fine-tune your social media activities to not only to focus on the channels sending you the most visitors but on the ones sending you the RIGHT visitors. And that’s when your social media program will start showing some serious ROI.
It Takes a Simple Weekly Plan
How much time have you spent on social media activities today? Including writing and reading blog posts, responding to brand mentions, posting status updates, and even getting lost in your rabbit hole?
Too often we can fall down the hole—logging into Facebook to check for comments on the brand page, for instance—and emerging hours later with very little to show for it other than a rapidly filling email inbox and a daily task list without anything checked off yet. (I mean, not that I’ve ever done that.)
To avoid this time trap, I allocate a set amount of time each day to reading and responding to social media. The rest of the day? You will not see social media open anywhere around me. I know my weaknesses!
Social media is critical to our communications plan at Spin Sucks, but we don’t let it take over more than its fair share of our time.
And we make sure all social media activities are part of an integrated PESO communications strategy.
Here’s a simple weekly plan example:
We find it doesn't need to be much more detailed than that—and we use CoSchedule to keep it all in one spot.
(I love CoSchedule so much, I asked it to marry me.)
You can use it to curate and schedule your social media, and to keep your editorial calendar and your marketing workflows and your emails and pretty much anything you will do in your PESO model program. It's the bomb.
Shared Media Rules of Thumb
Now that we have THAT out of the way, it's easy to get overwhelmed with what to include in your editorial calendar. Shared media is definitely not a one size fits all, but there are some good guidelines.
Start with these rules of thumb…and then test for your audiences:
Twitter. On the day your content is published, tweet the link four times (three hours apart). On day two, tweet it twice, and once on day three. CoSchedule will also allow you to create templates for specific kinds of content to be shared. I have a friend who has a template for an entire year. That's some serious mileage!
Facebook. While the algorithm at Facebook continues to change so only those who pay to get their content to show up in the news feeds of their followers, you don’t want to ignore your page. Post your content there once a day, and then consider sponsored content as part of your paid media campaign. Incorporating Facebook Live or a private Facebook group is another way to increase your opportunity to reach your brand fans.
Google+. While Google+ isn’t great for social networking, it’s incredible for search engine optimization. And, because Google owns it and wants you to use it, they give you a gold star for posting your content there. Make sure you use your keyword (or phrase) in your status update, so Google knows what you’re an expert on. Posting the published content once is enough.
LinkedIn. Post once a day to your account, your company showcase page, and to the groups, you belong to. I also recommend repurposing your content on LinkedIn Pulse. We publish there and on Medium twice a week (Tuesdays and Thursdays) and repurpose the most popular content from the month before.
The Others. It’s important not to ignore YouTube, StumbleUpon, Reddit, Pinterest, Instagram, Snapchat, Digg, and the others. Test post in those spots just once a day and see what happens. For instance, if you have a nice image on a piece of content and you pin it to a board on Pinterest, it could help drive a good amount of new readers.
Here is a fun and easy shared media template you can download so you don’t have to start from scratch.
I’ll be back next week with paid media—and how communicators should use it in their PESO model program. (Don’t worry...you’re not going to be creating Super Bowl ads.)